Overview

This course is designed to give vocational education and training (VET) students the knowledge and skills to make a significant contribution to the the labour market sector. Students will be introduced to a wide range of areas such as 21st century skills; job search skills; Europass CV; organizational skills; accountability in the workplace; administrative office procedures; use of social media; ICT skills; archiving and records management; attention management; anger management; body language; customer service; customer support; cyber security; diversity, equity and inclusion.

We design the training courses according to the learning needs of VET students. We also provide services such as accommodation, meals, transport, tours and job placement

We also provide training courses for VET students in many other areas:

-Information Management
-Hospitality & tourism
-Gastronomy
-Aesthetics & hairdressing
-Nursing & Hospital Management
-Mechanical & Electrical

Many other domains on request.

Objectives

During the course, participants will:
• be informed about the factors that influence visitor’s behaviour in a museum
• investigate observation methods of measuring various variables
• explore tools and techniques for collecting data about visitor behaviour
• examine methods of analyzing data
• practical guidelines to evaluate visitors experience and optimization of understanding
• visit to Cypriot archaeological sites and museums; discussion with museum staff
• examine ICT & AI tools

Methodology

The working methods that are used are highly practical and participatory. The experiential method is used to encourage the search for contemporary pedagogical theories and teaching approaches. The hands-on approach is used to examine real examples, case studies, surveys and simulations. The group activities foster mutual learning, cooperation and collaboration between participants. The discussions encourage sharing ideas, intercultural dialogue and the exchange of good practices between the participants. Social, networking and cultural activities give participants the opportunity to establish professional cooperation and links with teachers, staff, schools and organisations in Europe. At the end of the course, participants fill in an e-questionnaire for evaluation.

Preparation

After confirming registration, participants will be informed about the details of the course (arrival, daily programme). Participants will be able to introduce themselves and bring a few examples of routines and practices that they apply to their teaching.

Course Schedule

DAY 1

• Arrival
• Welcome
• Check in the rooms

DAY 2

• 21st century skills
• Job Search Skills
• Europass CV
• Organizational Skills
• Accountability in the Workplace
• Administrative Office Procedures
• Visit

DAY 3

• Customer Service
• Customer Support
• Cyber Security
• Diversity, Equity and Inclusion
• Visit

DAY 4

• Budgets and Financial Reports
• Building Confidence and Assertiveness
• Business Acumen
• Business Ethics
• ICT skills

DAY 5

• Business Succession Planning
• Business Writing
• Coaching and Mentoring
• Coaching Salespeople
• Collaborative Business Writing
• Communication Strategies
• Conducting Annual Employee Reviews
• Diversity, Equity and Inclusion
• Visit

DAY 6

• Cultural visit

DAY 7

• Cultural visit

DAY 8

• Conflict Resolution
• Contact Center Training
• Contract Management
• Creating a Great Webinar
• Creative Problem Solving
• Creativity: Thinking Outside the Box
• Crisis Management

DAY 9

• Developing Corporate Behavior
• Developing Creativity
• Developing Emotional Intelligence
• Developing New Managers
• Digital Citizenship
• Safety in the Workplace
• Sales Fundamentals
• Self-Leadership
• ICT skills
• Visit

DAY 10

• Business collaboration network
• Employee Recognition
• Employee Recruitment
• Employee Termination Processes
• Entrepreneurship
• Interpersonal Skills
• Respect in the Workplace
• Responsibility in the Workplace
• Risk Assessment and Management

DAY 11

• Risk management
• Event Planning
• Executive and Personal Assistants
• Facilitation Skills
• Handling a Difficult Customer
• Health and Wellness at Work
• High Performance Teams Inside the Company
• Team building
• Hiring Strategies

DAY 12

• Departure

Courses Fees

Offers on request.

Sessions

Sessions upon request.